We will reimburse the face value amount of any purchased ticket(s) to the card used in the original purchase. If a customer is successful with their ticket resale but their method of payment is no longer valid, we will ask you to provide new payment details to enable us to process the reimbursement.
Once tickets are in the dispatch process, you will need to send back your resold tickets to:
CWC 2019 Resale
We do recommend you send your tickets back by secure post, as we cannot refund any ticket that have been lost in the post.