As your tickets are now in the dispatch process, you will need to wait until you have received your tickets and then send them back to us in order to receive your refund.
We must receive your tickets back, by the 1st of August, at the latest in order to process the refund.
The return address is:
CWC 2019 Resale
We do recommend you send your tickets back by secure post, as we cannot refund any ticket that have been lost in the post. Once we have received your tickets, we will process the refund within 15 working days to the original card you paid with, if there any issues with the payment card we will contact you.